Overview of Intercultural Communication Training
Milton J. Bennett, Ph.D. (2017)
Overview of intercultural communication training. In Kim, Y (Ed) International Encyclopedia of Intercultural Communication. Wiley
Intercultural communication training (ICT) is the primary application of intercultural communication theory, the study of cross-cultural interaction at a group level of analysis. The tactical form of ICT uses culture-general (etic) observational categories to contrast one’s own to other worldviews and identify cultural differences that matter for coordinating meaning across cultural boundaries. Tactical ICT is used for sojourn preparation and improving communication in domestic or international multicultural groups. Strategic ICT attempts to derive the value of diversity by fostering a climate of respect for cultural difference. Strategic ICT is used for building creativity in multicultural groups and for fostering social justice, equity, and inclusion among people of diverse heritage. The entry summarizes key concepts, methods, and applications of ICT.