Enhancing Organisational Performance in Fast-Changing Global Contexts

Milton J. Bennett, Ph.D. (2019).

Sviluppo & Organizzazione (Development and Organizations), n.289, Sept/Oct 2019, ESTE (European Scientific and Technical Publications). Milan

Contrary to some myths of assimilatrion, globalization has actually generated more emphasis on cultural diversity. Organizations face increased cultural variation in both external markets and internal workforce issues. To paraphrase the Harvard Business Scholl professor Rosabet Moss Kanter, “Every organization in the 21st century will have access to global diversity, but successful organizations will know how to turn that access into an asset.” (Moss Kanter, 1995). This presentation will suggest how organizations can maintain competitive performance by developing intercultural viability – the capacity to co-evolve in changing social ecosystems. It demands that leaders become more conscious and that organizations become more agile. >> read more

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Intercultural Competence for Global Leadership

Milton J. Bennett, Ph.D. (2016)

This reading is an edited compilation of two articles by Milton J. Bennett: “Developing Intercultural Competence for Global Managers” in Reineke, Rolf- Dieter (Editor) (June, 2001) Interkulturelles Managment. Wiesbaden: Gabler Verlag, ISBN: 3-409-11794-6 and “An Intercultural Mindset and Skillset for Global Leadership” from Conference Proceedings of Leadership Without Borders: Developing Global Leaders. Adelphi, MD: National leadership Institute and the Center for Creative Leadership, University of Maryland University College, 2001. Revised 2016, >> read more

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A Constructivist Approach to Assessing Intercultural Communication Competence

Milton J. Bennett, Ph.D.

Text in Press: Cambridge Handbook of Intercultural Communication (Guido Rings & Sebastian Basinger (Eds).

PRE-PUBLICATION DRAFT. DO NOT QUOTE OR REFERENCE WITHOUT PERMISSION OF AUTHOR

Abstract:

Referencing the original definition of intercultural communication by E.T. Hall in The Silent Language, culture is the process of communication whereby groups of people coordinate meaning and action, and intercultural communication is the process whereby members of different groups coordinate meaning and action across cultural boundaries. It follows that intercultural communication competence (ICC) is the ability to do just that – to engage in a kind of meta-coordination that yields increased intercultural comprehension and collaboration.  >> read more

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What All Interculturalists Need to Know: Why They are Not Cross-Cultural Psychologists, Anthropologists, or Internationalists

Milton J. Bennett, Ph.D.

Presentation at the annual meeting of Sietar Italia, Milan, February 2011

Levels of Analysis of Culture

  • Institutional-level analysis: Political Science, Economics, International Studies
  • Group-level analysis: Social Psychology, Sociology, Anthropology, Intercultural Communication
  • Individual-level analysis: Psychology, Cross-cultural Psychology
  • Combined Institutional and Individual analysis: Critical Theory (Cultural Studies).

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Measuring Intercultural Competence

Milton J. Bennett, Ph.D.

Bennett, M. J. (2004). Measuring Intercultural Competence. Paper delivered at the 11th annual conference of the Nordic Network of Intercultural Communication, Kristiansand, Norway, November 28, 2004.

This informal paper is an overview of some topics of interest in measuring intercultural competence. It is not meant to constitute a complete statement regarding either the potential subjects of measurement or the methodology of measurement in intercultural relations. Further, the perspective taken here is derived from intercultural communication rather than from cross-cultural psychology or cultural linguistics, two related but distinct fields. >> read more

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Defining, Measuring, and Facilitating Intercultural Learning: A Conceptual Introduction to the IJIE Special Issue

State of the Art Research on Intercultural Learning in Study Abroad and Best Practice for Intercultural Learning in International Educational Exchange

Milton J. Bennett, Ph.D.

If you do not already think so, the articles in this volume will convince you that study abroad has changed. At the university level, it has transcended its history as a “grand tour” for the leisure class and the more plebian “junior year abroad.” Now university study abroad encompasses massive mobility of students among European Union universities and to and from the United States and other countries through a myriad of school-based and consortia-based programs. At the secondary (high school) level, the traditional AFS year in the US or Europe has been expanded by AFS and other organizations to include shorter programs to and from a broader range of countries. Added to the change in format and destination are educational foci that go well beyond traditional study to include internships, service-learning, and other learning opportunities. >> read more

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